Frequently Asked Questions

FAQ

We wanted to change our name to better reflect what we do as we sell much more than just fabrics! We hope you like it! You'll still get the same great service you are used to.

Yes! We are still here for you if you have any problems. You can pop into store or email us for assistance. 

Yes! We aren't open just yet for customers, but will announce later in the week when the shop is ready. This is likely to be on an appointment basis at the moment to allow social distancing.

We are still an authorised Brother Dealer and are working on a new section for sewing machines on the website. As most machines are out of stock due to COVID 19 we are using this time to create an awesome home for them when stocks arrive.

Yes you can! As this is a new website we need to reactivate the gift card so it works here. Please email hello@themakersmerchant.co.uk with the gift card number and we will get it back up and running for you.